Terms of service

Terms of Service

Last updated: June 2026

Please read these Terms of Service carefully before placing an order or using wevemgoods.com. By accessing this website or completing a purchase, you agree to be bound by these terms in their entirety.

1. Seller Identity

wevemgoods.com is operated by Steven Wu, doing business as Wevem Goods (EIN: 42-3148150), located at 15 Cuttermill Rd, STE 188, Great Neck, NY 11021, United States. You may contact us at info@wevemgoods.com.

2. Scope of These Terms

These Terms of Service govern your use of this website and all purchases made through it. By browsing or placing an order, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

3. Products

Wevem Goods sells office chairs and office accessories and utensils for professional and home office use. Product descriptions, dimensions, weight capacities, and images are provided in good faith. Please review all product specifications — including dimensions and stated weight limits — carefully before purchase to ensure the item is suitable for your intended use.

If you receive an item that does not match its description or stated specifications, please contact us at info@wevemgoods.com within 48 hours of receipt. Wevem Goods reserves the right to modify, discontinue, or limit quantities of any product at any time without prior notice.

4. Pricing and Payment

All prices are displayed in US Dollars (USD) and are inclusive of any applicable taxes shown at checkout. Wevem Goods reserves the right to correct any pricing errors before fulfilling an order.

Payments are processed securely through Shopify Payments. By submitting your payment information, you represent that you are authorized to use the payment method provided. Wevem Goods does not store your full card details — payment data is handled by our payment processor in accordance with PCI-DSS standards.

5. Order Confirmation and Acceptance

After placing your order, you will receive an order confirmation email. This email is an acknowledgement of receipt, not an acceptance of your order. Acceptance occurs when your order is dispatched and a shipping confirmation is sent. Wevem Goods reserves the right to cancel any order prior to dispatch — for example, due to stock unavailability or payment issues — and will issue a full refund if this occurs.

6. Shipping

Wevem Goods ships exclusively within the United States. Orders are processed within up to 2 business days and delivered within an estimated 6 to 16 business days from dispatch. Shipping is free on all orders. Full details are set out in our Shipping Policy.

7. Returns and Refunds

Wevem Goods offers a 90-business-day return window from the date you receive your order, subject to the conditions described in our Returns & Refunds Policy. Items must be in their original, unused condition with all packaging and components intact.

8. Safe Use of Products

Office chairs and furniture must be assembled and used in accordance with the included instructions and stated weight capacities. Do not exceed the maximum weight limit stated for each product. Wevem Goods is not liable for damage or injury resulting from improper assembly, exceeding stated weight limits, or use of products in a manner inconsistent with their intended purpose.

9. Intellectual Property

All content on wevemgoods.com — including text, images, logos, graphics, and product photography — is the property of Steven Wu trading as Wevem Goods or its licensors. Reproduction, distribution, or commercial use of any content without prior written authorization is prohibited.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Wevem Goods' total liability to any customer shall not exceed the total amount paid by that customer for the order giving rise to the claim. Wevem Goods shall not be liable for indirect, incidental, or consequential losses. Nothing in these Terms limits any rights you have under mandatory US federal or New York state consumer protection law.

11. Consumer Rights — New York Residents

These Terms are governed by the laws of the State of New York and applicable US federal law, including the New York General Business Law (GBL) §§ 349–350 and applicable FTC regulations. New York residents who believe their consumer rights have been violated may contact the New York State Attorney General's Office at ag.ny.gov or by calling 1-800-771-7755.

12. Dispute Resolution

In the event of a dispute, we encourage you to contact us first at info@wevemgoods.com so we can resolve the matter directly. If a resolution cannot be reached, you may pursue any remedies available to you under applicable New York and federal consumer protection law.

13. Modifications

Wevem Goods reserves the right to update these Terms of Service at any time. Changes will be published on this page with an updated date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.